Returns & Exchanges

At Nilkamal Furniture, we strive to ensure your home shopping experience is seamless, offering a hassle-free 7-day return policy for products that arrive damaged, defective, or do not meet our quality standards. We are committed to providing high-quality furniture that transforms your living space with complete peace of mind.

Return Process

• 1.
  Initiate Request

  Log into your Nilkamal account and navigate to the 'My Orders' section to select the item you wish to return within 7 days of delivery.

• 2.
  Quality Inspection

  Our team will review your request and may ask for photographs of the product and its original packaging to verify the condition and reason for return.

• 3.
  Reverse Pickup

  Once approved, we will schedule a professional pickup service to collect the item from your doorstep at no additional cost for valid return reasons.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes a final quality check, your refund will be initiated to the original payment method within 7-10 business days.